Good customer service is crucial to our relationship with our clients. We work hard to build strong, meaningful relationships with the nonprofit organizations we serve.
Here are some of the ways Altruic Advisors can create value for you and your nonprofit organization:
Building Trust
Good customer service helps build trust. Whether it’s answering a phone call or an email promptly, entering transactions in a timely manner, or delivering financials on time, you can trust us to provide caring and responsive service.
Helping Others
Nonprofits exist to help others, and Altruic Advisors exists to help nonprofits. When you have a clear, up-to-date understanding of your financial status, you can continue your mission of helping others.
Long-Term Relationships
While our clients’ accounting needs may change over time, they often return to Altruic Advisors year after year due to our strong relationships and nonprofit expertise. It’s valuable to have a long-term relationship with an accountant who understands your organization.
Growing Together
Nonprofit organizations often share resources with each other to make a greater impact. In fact, many of our clients learned about Altruic Advisors through positive word-of-mouth or were referred to us by other nonprofit organizations. With every new organization we serve, our team gains a deeper understanding of the nonprofit sector, which we can apply towards the benefit of all.
Client Engagement
We are always listening to our clients, so we can continue to be attentive to your needs. We provide regular opportunities for client feedback. This allows us to gauge how our clients feel about our customer service and identify areas where we can do better.
Making a Difference
Nonprofits work on important causes like helping those in need, supporting the environment, or working towards social justice. No matter how your organization makes a difference, Altruic Advisors is there to help make your efforts as effective as possible.
Good customer service is the backbone to the relationship between our firm and our nonprofit clients. Our commitment to customer service means being attentive and responsive, and working together as a team to meet your goals and support your mission.